KANOPI IT MANAGED &
OUTSOURCE SERVICES
Managed Services that is defined by
RESPONSE TIME
At Kanopi, we understand that in today’s fast-paced business environment, every minute counts. That’s why we’re proud to offer IT managed services that prioritise response times, ensuring your business stays up and running without missing a beat.
Why Response Time Matters ?
In the world of IT support, response time can mean the difference between a minor inconvenience and a major disruption. That’s why we make it our mission to provide lightning-fast response times to our clients’ needs. Whether you are facing a critical issue or simply need a quick answer to a question, our team is here to deliver prompt, reliable IT solutions when you need it most.
Our Response Time Guarantee
With our managed services, you can rest assured that help is never far away. We guarantee a response time of your choice, ensuring that you will receive assistance from our team within the selected plan of reaching out to us. You can count on us to be with you when you need us the most.
How To Achieve Rapid Response
Behind every quick response is a team of dedicated professionals who are committed to your success. Our experienced technicians are available around the clock to address your needs, armed with the latest tools and technologies to diagnose and resolve issues quickly and efficiently.
Types of IT Managed Services
Cloud
- Disaster Recovery as a Service (DRaaS)
- Backup as a Service (BaaS)
- Infrastructure as a Service (IaaS)
- Platform as a Service (PaaS)
- Software as a Service (SaaS)
Security
- Anti DDOS Service
- Managed Firewall Service
- Managed End Point Service
Infrastructure
- Helpdesk Support
- Servers Support Service
- Managed Wi-Fi Networks
- Managed Router and Switches
- Managed Load Balancer
Why Outsource Your Critical IT Requirements ?
Cost Effective
You are engaging a pool of resources rather than hiring individual in-house personnel, at a LOWER price.
8×5 or 24×7
Our skilled technical team is here for YOU, anytime anywhere.
Reduced Risk
Outsourcing IT management mitigates technology risks like data breaches, system failures, and compliance violations.
Predictable Budget
Monthly Fee x 12, simple as that.
Proactive Support and Maintenance
All IT resources will be well-maintained without you even noticing it.
Flexibility
Kanopi Managed services can be tailored to your specific needs, allowing a customized approach that aligns with your business goals.
Focus on Core Competencies
Outsourcing IT management allows organizations to concentrate on their core business functions.
Scalability
You can increase or reduce the IT resources anytime.
Kanopi Managed Services Plan
Reasonable Pricing
Fast Response &Resolution
Diversified Team & multilingual support
Customised Service
Certified
Expert
Instant Action Plan
(Immediate)-
Immediate Response
-
Troubleshooting
-
Maintenance
-
IT Consultation
-
2 days Onsite/Month
-
8x5 Support (Phone & Email)
Flash Fix
Plan
(4 Hours)
-
4 Hours Response
-
Troubleshooting
-
Maintenance
-
IT Consultation
-
1 x Day Onsite/Month
-
8x5 Support (Phone & Email)
Next Leap
Plan
(Next Business Day)
-
Next Business Day Response
-
Troubleshooting
-
Maintenance
-
IT Consultation
-
1 x Half-Day Onsite/Month
-
8x5 Support (Phone & Email)
So, where do we start?
Once we received your contact form,
we would start by having a short phone call to establish whether Outsourced IT Support is right for you, and which IT Solutions are aligned to the needs of your organisation.
As your IT consultant, we’ll take the opportunity to understand your business; asking you a few more questions about your setup and establish how our IT Solutions can take care of current business challenges.
Once we understand your business goals and your technology, we will provide a full quote for support and establish a full scope of works for onboarding your business onto one of our IT Support plans.
We have worked hard to make this a painless process, with minimal interference to your business, even when moving from an alternative provider – switching has never been easier!.
In some instances we may recommend a general audit of your systems, particularly if the network is complex, or not fully documented, to allow us to provide you with the most complete proposal and recommendations.
CONTACT US
PROVIDE ESTIMATES
ON-BOARDING
IT SYSTEMS STUDY
LET’S MEET
Simply Calculate Your Requirement Costs
Choose The Plan That Best Suits Your Team Needs
*Kindly be aware that all results are estimates and references only.
