One accountable team for your IT support, security, cloud and infrastructure, from RM68 per user a month. No salary, no EPF, no turnover risk.
Most Malaysian SMEs assume an internal IT hire is the cheaper option. Add EPF, SOCSO, leave coverage, tooling licenses and turnover, and one RM5,000 salary already costs over RM6,000 a month. A Kanopi plan puts a full team behind you for less than that, with no single point of failure.
A RM5,000 salary is never just RM5,000. EPF (13% employer share) adds RM650, SOCSO and EIS add roughly RM100, and tooling licenses, leave cover and turnover push the real cost past RM6,000 a month. As a benchmark, one in-house IT engineer can realistically support around 30 to 40 staff. Here is how that compares with our Guard plan at RM78 per user:
In-house IT support: 1 engineer, RM6,000+ a month
Kanopi Guard: RM2,340 a month (RM78 × 30 users), full team included
In-house IT support: 2 engineers, RM12,000+ a month
Kanopi Guard: RM5,460 a month (RM78 × 70 users), still one predictable bill
Flat per-user pricing with no surprise bills. Pick the level of protection your business needs today and upgrade anytime as you grow.
Essential IT support for SMBs moving on from break-fix IT.
Enhanced support, proactive monitoring and faster response for growing teams that cannot afford downtime.
Compliance, strategy and advanced protection for teams with zero tolerance for risk.
Indicative pricing in MYR. Your final quote is tailored to your environment, device count and add-ons.
We review your current IT setup, users, systems and risks.
We recommend the right support scope and monthly coverage.
We set up access, documentation, monitoring and support channels.
We provide daily support, monitoring, maintenance, backup checks and security reviews.
We help your IT grow and improve with your business.
Drag to match your team size, add your managed assets and pick a plan. Leave your details and we will reveal your estimated monthly fee.
| Asset | Qty |
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| Virtual Machines | |
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| Network Equipment | |
| Security Appliances |
No lock-in. Plans are month-to-month, and choosing annual billing simply saves you roughly two months’ cost. You can cancel with notice as per your agreement.
Absolutely. Upgrade or downgrade anytime as your team grows or your needs change. Most clients start on Shelter or Guard and move up.
It’s a simple flat rate per user, per month. Add-ons are billed per their own unit (per user, per device, per U). Contact us for an instant estimate tailored to your team.
Typically 1–4 weeks depending on your size and plan. StormGuard clients get a white-glove onboarding led by a dedicated account manager.
Yes. We integrate with your current stack, consolidate vendors where it makes sense, and give you a single accountable team for everything IT.
Yes, a Malaysia-based team that knows your environment and speaks your language. Always on during business hours, five days a week, included from Guard upwards.
Usually not. Once you factor in EPF, SOCSO and EIS, tooling licenses, leave cover and turnover, one RM5,000 hire costs RM6,000+ a month. Here is the side by side:
Coverage spans three layers of your environment. A plan can include any combination of these.
You are engaging a pool of specialists rather than one or two hires, which changes the economics and the risk profile.
Five steps, and the first two cost you nothing.
No. A large share of our clients came across from another provider, so we have made this deliberately painless and it happens with minimal interference to your business.
We handle the documentation gathering, access handover and tooling changeover in the background, and we run in parallel with your existing arrangement until everything is verified. You are not left uncovered at any point during the switch.
Every plan carries a fast response target that is agreed in writing, starting at a 4-hour response on Shelter and getting faster as you move up the tiers. Response time is the difference between a minor inconvenience and a real disruption, so we treat it as a commitment rather than a best effort.
Support runs during business hours, five days a week, by phone and email, backed by proactive monitoring that catches a lot of issues before you notice them. Our team is Malaysia-based and multilingual, so there is no offshore handoff and no language barrier when something urgent lands.
Get a free IT support assessment and we’ll recommend the right tier for your business.
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